When you order from Empire Custom Woodworks, you receive • Quality
products that are built to last
• Satisfaction guaranteed
• Secure order
Placing an order:
• Order Online
Select your product, then add that product to your shopping cart by clicking
on the "Add to Cart" button beneath the product price (See example
below). You can review and change the quantity of items in your
shopping cart at any time by clicking the "View Cart" button, located
at the top and bottom of each page. You can then change the number of
items in the quantity box by typing in the amount you'd like. Then click the
"Refresh Totals" button and it will be recalculated with your new Total. You
can also use this procedure to apply Coupon Codes, to add or subtract quantities, or remove items if you
change your mind.
Proceed with placing your order by clicking the "View Cart" button on
any of the product pages in our web site. This will take you back to
the shopping cart. Follow the on-line instructions to fill out your
address and PayPal or credit card information on a Secure Order Form.
We use PayPal exclusively for payment
processing. YOU DO NOT HAVE TO HAVE A PAYPAL ACCOUNT TO CHECK OUT WITH
PAYPAL. We use PayPal partner e-Junkie for our shopping cart service,
as this allows us to use coupon codes and easily apply seasonal special
• Order by Mail
Simply add the products to the on-line shopping cart by clicking the
product's "Add to Shopping Cart" button. Proceed to add all the items
you want to purchase into your Shopping Cart. Select "View Shopping
Cart/Check Out" as if to check out, then print out that completed Order page
showing the Total. Mail it to us at the address found at the bottom of this
page, along with your Cashiers Check, Money Order or Personal Check.
• Shipping & Tracking:
Most items are shipped via FedEx Ground. We will e-mail you the
tracking number once your order has been shipped, allowing you to track it
in transit. Orders are shipped directly from our shop in Spokane,
• Sales Tax
- Sales tax is applicable on all items we manufacture sold within Washington
state, and on partner company products, depending on the state of origin.
Applicable state sales tax will be calculated on an individual basis when
order is processed and will "not" immediately appear in your order total.
- All WA purchases are subject to 8.6% sales tax. Resellers and
wholesale buyers must provide a resale certificate or sales tax will be
• Back Orders
Back orders may occur occasionally during heavier seasonal buying periods.
If your order can be filled in a reasonable time frame, we will certainly do
so, and advise you of the lead time. In the event any product is not
reasonably available, we will advise you and give you the option of revising
or canceling your order.
Adirondack End Table
Kids' Garden Bench
We always try and get orders out
the door as quickly as possible. We typically ship within 10 - 14 business days
of the date we receive your order. (Orders received after 5:00 p.m.
PST will be processed the next business day) We have built our reputation,
however, on providing a quality product, not simply on speedy service.
For our business, and as
consumers ourselves, we see it as better to wait a few extra days to receive
a quality product, than to have an inferior product now. Presumably,
this is why you are looking into purchasing quality wood patio furniture,
rather than the $10.00 plastic chairs you can buy at most home centers.
Online Orders are Processed Using a Secure Server:
If you are ordering online, and paying by PayPal or by Visa/MasterCard, your
order will be processed by PayPal on their secure server. All information on
the order form including your personal information is encrypted using SSL
technology. All credit card orders are processed by PayPal.
PayPal offers the highest level of security and buyer satisfaction.
For your convenience we accept: Visa, MasterCard, Discover, Cashier Check,
Money Orders and Personal Checks. (15-20 days for personal checks to clear.)
All of our products are
to please ... and they usually do. If for some reason you're not
100% delighted with any of our products, we will make every reasonable
effort to make it right, or you may
return it for a refund
Terms & Conditions
• Credit Cards
All usual terms and conditions apply to credit card usage.
Cedarchairstore.com or its service providers are not liable for loss due to credit
card theft. By sending the form, you are authorizing PayPal to charge your
credit card for the amount chosen.
• Standard Checks
Cashier Checks, Money Orders and Personal Checks are accepted. Orders will
be prepared only after the check/money order has been received and has
cleared the bank. (15-20 days for personal checks.) Expected delivery dates
should allow for payment to arrive.
Most of the items in our fine line of furniture are shipped ready to
assemble. This is usually due to the size of the item, and we are able to
offer much more affordable shipping rates by sending the furniture
If you wish to have any of the furniture which is listed as "ready to
assemble" shipped to you fully assembled, additional assembly and shipping
charges will apply. (Some items are simply too large to ship fully assembled
by any means that would be cost effective.) Additional shipping
charges will be quoted on a per item basis. Please contact our
shipping department via e-mail, including the item number and your
location for further information.